Operational Excellence Leadership Program

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Why Enroll in the Program?

Quality and Operational Excellence professionals are the heart of every organizational transformation. Without you an organization would have unhappy customers and struggle to make a profit. What we have found through our research is that many professionals (0 years of experience up to 10+ years) lack the skills to deliver results back to the business which can prevent career advancement and difficulties at work. Do not be left behind. Join our leaders program to develop and refine your skills.

Gain more internal support
Gain more internal support
to enable growth and development
Gain more positive feedback from your peers
Gain more positive feedback from your peers
and to keep processes stable and predictable
Increased Recognition
Increased Recognition
from peers and leadership on a job well done
A clear path to improve
A clear path to improve
your skills and gain new capabilities
How the Leadership Program Works
Take our free self assessment
Take our free self assessment
Find out where your skills are across the 7 fundamental quality leadership skill areas.
Take the self-assessment
Work with a Juran Coach to select a development plan that fits your schedule and needs.
Work with a Juran Coach to select a development plan that fits your schedule and needs.
Based on your learning style, years of experience, and personal goals we offer plans at different tiers to give you the resources and support you need.
Enroll in our on-line or classroom learning sessions to Master the seven leadership skills
Enroll in our on-line or classroom learning sessions to Master the seven leadership skills
Skip over the training you don't need by answering questions correct in this personalized learning experience program
Demonstrate Skills and Become Certified by Juran
Demonstrate Skills and Become Certified by Juran
Earn your Certification to show your organization you possess the critical leadership skills.
Juran Quality Leadership Skills
What are the 7 fundamental skills?
Our team of Quality & Psychometric Experts have analyzed over 30 years of assessment and training data to identify the core fundamental skills that Quality and OpEx Professionals of all levels should possess to achieve business objectives effectively.
Quality & OpEx Principles & Methods
Quality & OpEx Principles & Methods
A high-level introduction of operational excellence and quality management concepts. This program covers foundational concepts for quality and continuous improvement skills, the Juran management system, and introduces how to use the Juran Trilogy in today's work environment.
Assessment & Auditing
Assessment & Auditing
Covers the foundational concepts for assessment and auditing skills for the Quality Professional, including planning and conducting process and product audits.
Data Analysis
Data Analysis
Covers the foundational concepts for statistical data analysis, including probability, basic analysis, and tools to support data analysis.
Root Cause Analysis
Root Cause Analysis
Reviews the critical skills, methodology, and tools to conduct structured problem solving.
Process Capability & Control
Process Capability & Control
Covers the skills for attaining competitive processes. You will learn how to identify and reduce process waste, develop process controls, and create and manage process control plans.
Teamwork & Coaching
Teamwork & Coaching
Covers foundational teamwork and coaching skills for the Quality Professional, including communication, team building, and managing change.
Critical Thinking
Critical Thinking
Covers the foundational concepts for critical thinking skills for managing people, team building, teaching others and strategic planning.

Access Our Knowledge Base

The Knowledge Base is a self-serving online library built on top of over 75 years of research and experience. It can help guide you to advancing your own skills or your organizations ability to improve performance by accessing content that includes:

  • Project library
  • Case study library
  • Templates and tools
  • Glossary

 

The Value of Coaching

Going with our Access+ or Unlimited subscription plan? Our Juran Experts have 25+ years of experience in quality management. With access to our coaches, you can:

  • Create a game plan for how you will connect the learning in the 7 critical skill areas to your individual job role.
  • Identify projects to work on at your organization to deliver results and become more recognized.
  • Create a clear direction for additional skills you need to reach your long term goals.
  • Develop your strengths and overcome your weaknesses to excel your career.

Leadership Team

Certification
Become a Juran Certified Quality Leader

Earn all 7 badges to complete the Juran Quality Leadership Skills Learning Plan and take your bragging rights to your social media accounts like LinkedIn to share your expertise. You can also level-up and expand to the complete Juran Quality Skills Certification, an industry recognized certification to add to your resume and increase your career potential.

As a Juran Certified Quality Leader you are able to:

  • Impress your current and future leadership with your commitment to your profession and capability to perform as a quality professional.
  • Communicate to your peers that you have mastered the fundamentals of quality that support all of the quality disciplines.
  • Boost your personal brand within the industry and establish yourself as a subject matter expert for all things quality.